Privacy Policy

Last updated: 18 September 2026

Casa Earth Design respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or enquire about our interior design services.

1. Who We Are

Casa Earth Design is an interior design studio operated by Laura Migales Mendoza, sole trader, based in Bromley, London, United Kingdom.

For the purposes of UK data protection law, Laura Migales Mendoza trading as Casa Earth Design is the controller of the personal information described in this Privacy Policy.

Contact details

Casa Earth Design
45 Oaklands Road
Bromley, London
BR1 3SJ
United Kingdom

Email: casaearthdesign@gmail.com
Telephone: +44 7545 507370
Website: casaearthdesign.com

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit a form through our website.

Depending on the form you use, this may include:

Your first and last name
Email address
Telephone number
Project budget
Subject of your enquiry
Information included in your message
Any other information you choose to provide when discussing a potential project or our services

We may also collect limited technical and usage information about visits to our website through our website analytics tools.

3. How We Collect Your Information

Most personal information is provided directly by you when you:

Submit a contact or consultation form
Contact us by email or telephone
Enquire about our interior design services
Communicate with us regarding a potential or existing project

Our website uses Contact Form 7 to process website enquiries. Contact Form 7 does not store submitted messages in the WordPress database by default; submissions are normally sent by email.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries and messages
Discuss your requirements and potential interior design projects
Arrange consultations or calls
Prepare proposals, quotations or information about our services
Provide and manage interior design services where you become a client
Maintain appropriate business and project records
Comply with legal, accounting or regulatory requirements
Maintain and improve the operation and security of our website

We do not use information submitted through our contact forms to send marketing newsletters unless you have separately agreed to receive such communications.

We do not sell your personal information.

5. Our Lawful Basis for Processing

Under UK data protection law, we need a lawful basis for processing personal information. The appropriate basis depends on why the information is being used.

When you contact us about a potential project, we may process your information because it is necessary to take steps at your request before entering into a contract.

Where you become a client, we may process information where necessary to perform our contract with you.

We may also process certain information where necessary to comply with a legal obligation, such as accounting or tax requirements.

In limited circumstances, we may rely on our legitimate interests, such as operating, protecting and improving our business and website, provided those interests do not override your rights and interests.

6. Website Analytics

Our website uses Independent Analytics, a WordPress analytics tool, to help us understand how visitors use the website and to improve its performance and content.

We use analytics information for statistical purposes and website improvement rather than to identify individual visitors wherever reasonably possible.

Please refer to our Cookie Policy for further information about cookies and similar technologies used by the website.

7. Cookies

Our website may use cookies and similar technologies necessary for the website to function and, where applicable, for analytics or other website features.

We use Complianz to manage cookie information and consent preferences.

You can find more information about the cookies and technologies used by this website in our separate Cookie Policy.

Where consent is legally required for a particular cookie or technology, it will only be used after the appropriate consent has been obtained.

8. Third-Party Service Providers

We may use trusted service providers where necessary to operate our website and business.

These currently include:

Hostinger – website hosting and related infrastructure
Contact Form 7 – processing contact and consultation form submissions
Independent Analytics – website analytics
Complianz – cookie consent and privacy management
Google Fonts – website typography and font resources

Some of these providers may process limited information on our behalf in connection with providing their services.

We do not authorise service providers to use your personal information for their own unrelated marketing purposes.

9. International Data Transfers

Some technology providers used to operate our website or communicate with clients may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards required by applicable data protection law are in place.

If our use of third-party services changes, we will update this Privacy Policy where necessary.

10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Personal information relating to general enquiries that do not result in a client relationship will normally be retained for up to 12 months after our last communication, unless there is a legitimate reason to retain it for longer.

Where an enquiry results in a client relationship, relevant information may be retained for longer where necessary to manage the project, maintain appropriate business records, resolve disputes or comply with legal, accounting and tax obligations.

When personal information is no longer required, we will take reasonable steps to delete it securely.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances and the lawful basis used to process your information, UK data protection law may give you rights including:

The right to request access to your personal information
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain types of processing
The right to data portability in certain circumstances
The right to withdraw consent where processing is based on consent

These rights are not absolute and may depend on the circumstances and the lawful basis for processing.

To exercise any of these rights, please contact us at casaearthdesign@gmail.com.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

14. Links to Other Websites

Our website may contain links to websites operated by third parties.

Casa Earth Design is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by those websites before providing personal information.